FAQ & Rental Policies
What products and services do you offer besides rentals?
Take a look around our website. We offer full repair services including tires, oil changes and major repairs. We are also Drag Specialties, Bikers Choice, S&S Cycle, Custom Chrome, Kuryakyn, Vance & Hines, and Mustang Seat dealers. While we can get parts for any Powersports unit, we specialize in Harley and American made custom brands. You can book your service or order any part online through our new website. Check out our specials as they change regularly.
Are discounts available?
Discounts for longer term rentals are available. See rental rates section below for more details. In addition we offer a 10% discount to H.O.G. members who provide their membership card. All discounts are non-transferable and cannot be combined with additional promotions, discounts or specials.
Are we permitted to take the bikes across international borders?
Our bikes are only insured for use in the USA. We do not offer services into Mexico or Central America.
Does Eagle Motorcycle Rentals have any hotel packages?
We have a packages available through the Aquarius Hotel and Casino in Laughlin, NV. If you are staying at the Aquarius, ask for the applicable promo code when booking in the hotel. You can book at the Aquarius Hotel and Casino through this link.
Can my luggage be stored while on my ride?
Absolutely. We offer secure storage for your luggage free of charge for the duration of your rental.
Do we rent GPS systems?
As most people have GPS and map options on their phones, we no longer offer supplementary GPS options.
Do you recommend a reservation?
Yes. While bikes may be available by walk-in, it is important to reserve ahead of time to ensure you get the ride you want. Bikes are often booked a few months in advance.
How are breakdowns handled?
Although we keep units maintained to OEM specifications, breakdowns can happen. We provide you with a 24-hour breakdown telephone number that you can call for immediate assistance. Our team will make arrangements to have the motorcycle towed to the nearest repair shop to help get you back on the road as quickly as we can.
How are rental rates calculated?
Rental rates are based on 24-hour increments with the exception of short-term hourly rentals. If you pick up the bike at 10:00 a.m., it is due back by 10:00 a.m. on the agreed upon day. Eagle Motorcycle Rentals LLC offers rate discounts for rentals starting a 3 days or more. We also offer excellent group rates so be sure to get your friends and family excited about exploring the desert and the American landscape.
How do I make a reservation?
You can book directly into our reservation system on this website, or you can call or email to discuss specifics around your freedom ride. We can supply quotes specific to your desired ride before you place your booking. Obviously a credit card is required to secure your reservation.
How old must you be to rent?
You must be at least 21 years old to rent a motorcycle with Eagle Motorcycle Rentals, LLC. There is no age limit for passengers; however, the passenger must be able to reach the passenger foot pegs or floorboards of the bike. We also permit one additional rider to be registered at an additional cost of $10 plus $15 mandatory Liability Insurance provided by MBA Insurance, if so desired. The minimum age for an additional driver is 21 and a valid motorcycle license is required.
What about leathers and accessories?
Half-shell helmets for riders and passengers are included with your motorcycle rental. We have jackets available for rental. In addition, we have motorcycle gear and an accessory showroom stocked with the latest styles of helmets, gloves, chaps, jackets, riding glasses, and everything else you will need for the perfect ride. Discounts are available for all multi-day rentals. If you are traveling from overseas be sure to take advantage of current favorable exchange rates by purchasing all new riding gear at our location.
What are the cancellation policies?
If you need to cancel your reservation for any reason more than 10 days prior to the rental date, we will issue you a rain check for 50% of the paid reservation that may be redeemed towards a future rental or store purchases. (Rain checks are valid for 6 months beyond the original rental date). There are no refunds or rainchecks for reseravtions within 10 days of rental. Since we guarantee reservations, meaning we do not permit over booking, therefore there are no refunds for bikes brought back early.
What happens if I get a flat tire?
First and foremost, make sure that your motorcycle is parked a safe distance from the shoulder of the road if you are not able to stop in a secure area. We provide a free 24-hour breakdown telephone number you can call for assistance. However, road hazard tire damage is the responsibility of the renter.
What Insurance options are available?
Supplemental Liability Insurance (SLI): This protects the renter and the passenger, with third-party liability coverage. SLI is charged at $15.00 per day as in mandatory.
LCDW Theft and Damage: The renter pays up to $2,000 USD for damage to the motorcycle and $2,000 USD per occurrence of theft.
EVDW Theft & Damage: The renter pays up to $1,000 USD for damage to the motorcycle and $1,000 USD per occurrence of theft.
|Damage||Full replacement value||$2,000||$1,000|
|Theft||Full replacement value||$2,000||$1,000|
- LCDW and ECDW are not insurance
- LCDW (Limited Collision Damage Waiver)
- ECDW (Eagle Collision Damage Waiver)
What is included in my rental?
All Eagle Motorcycle Rentals include a complimentary DOT-approved half-shell helmet for rider and passenger. A limited number complimentary 3/4 or full-face helmets are available. Please email a request with size for ¾ or full face at time of booking to ensure we keep one for you.
All rental motorcycles also come equipped with ignition lock and fork locks. Disc locks are also available upon request. All popular touring models are equipped with saddle bags for storage, but sizes vary due to make and model. Additional motorcycle storage bags that attach to seat backs are available for purchase.
Free parking and free secure luggage storage service is offered to all rental customers.
What is your fuel policy?
All Eagle Motorcycle Rentals units are presented with a full tank of fuel at the start of your rental, and should be returned with a full tank of fuel as well. If your motorcycle is returned with less than a full tank of fuel you will incur a refueling charge. In order to save time and the hassles of refueling immediately prior to returning your motorcycle, we offer a convenient Prepaid Fuel Option that can be selected during your booking process or during pick-up.
What kind of license is required?
For all USA and Canadian citizens, a valid motorcycle license from your home state or country is required. We also accept all European or foreign Licenses that identify Motorcycle endorsements.
When do I pay for my motorcycle rental?
Motorcycle rental reservations are paid in full at the time of booking. If a motorcycle upgrade is requested and available during pick-up, or if you would like to add or upgrade your Theft and Damage Waiver, Supplemental Liability Insurance, or other items while you are at our location you may do so. If you need to cancel your reservation for any reason more than 10 days prior to the rental date, we will issue you a rain check for 50% of the paid reservation that may be redeemed towards a future rental or store purchases. (Rain checks are valid for 6 months beyond the original rental date).